Cancellation Policy

Cancellation policy

Cancellation Policy for Zoe Luxury Villa

  1. Rescheduling Policy
    • Guests who have booked through zoeluxuryvilla.com can reschedule their reservation once, provided the request is made at least 90 days before the scheduled arrival.
    • To reschedule, guests must contact us at reservations@zoeluxuryvilla.com.
    • If the rates for the new dates are higher, guests are required to pay the difference in price. No refunds will be given if the rates are lower.
  2. No Free Cancellation or Refunds
    • Please note that we do not offer free cancellations or refunds. All bookings are final.
  3. No-Show Policy
    • In the case of a no-show, guests will not receive any refund, and the full amount of the booking will be charged.
  4. Modification Policy
    • Modifications to bookings (e.g., change of dates) are allowed once, up to 90 days before the arrival. After this period, no changes will be accepted.

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